Healthcare Solutions

The Challenge

The Air Force Medical Service relies on highly complex clinical applications to deliver top-notch care to service members. When modernizing these systems—specifically through the massive rollout of the Cerner MHS Genesis software—agency leaders faced a steep challenge. They needed to ensure that their Information Management and Information Technology (IMIT) solutions were perfectly aligned with their long-term strategic goals. The AFMRA Chief Health Informatics Officer (CHIO) required an expert partner to help navigate this transformation, redesign business processes, and ensure that medical facilities across the globe were prepared for the future of digital healthcare.

Our Story

Program Management Solutions stepped up as the prime contractor to help the Air Force map out this massive digital transition. We knew that successful IMIT solutions require more than just technical knowledge; they demand a clear understanding of how healthcare providers actually work. Our team delivered strategic advisory, systems integration, and clinical informatics support directly to the CHIO.

"PM Solutions provides advisory, assistance, and systems integration with Cerner software(MHS Genesis) to provide strategic, technical, clinical informatics, administrative and program management across four strategic task areas."

We focused heavily on the big picture, serving as Enterprise Technical Advice Subject Matter Experts. In this role, we guided the agency’s overarching vision for its digital tools.

"We provide support on the overall strategic goals for informatics and IMIT Solutions."

Because a new software system is only useful if it fits real-world medical workflows, we took the time to develop detailed curricula and mapping diagrams specifically tailored to the MHS Genesis system. We also recognized the importance of human connection in technology adoption, organizing both remote and on-site peer-to-peer training for healthcare providers.

The Impact

By combining strategic IMIT planning with hands-on organizational development, we helped the Air Force modernize its medical processes effectively. Our work directly improved the daily digital experience for healthcare providers across multiple commands and treatment facilities.

"Our services provide the AFMRA CHIO support that contributes to the efficient and effective operation of the AFMS Clinical application environment."

By ensuring that technology, workflows, and training were all working together in harmony, PM Solutions successfully helped the AFMRA CHIO prepare its clinical teams to deliver the best possible care using the next generation of healthcare IT.

Here is a case study highlighting our specific expertise in clinical informatics, utilizing the Air Force Medical Readiness Agency (AFMRA) CHIO project. It is written in a narrative voice at a high school reading level, making it engaging and perfectly suited for your website.